After any visit to your property for the following services:
- Spring or Fall Cleanups (Please call within 48 hours)
- Fertilization or pesticide applications
- Weekly maintenance (please call within 48 hours)
- Mulching
- Pruning
- Snow removal (please call within 24 hours)
- Lawn installations (sod & seed, please follow care & watering instructions) see warranty
- Shrub or tree installation (see planting warranty)
- Irrigation service
- Lawn renovation (seeding & aeration)
If we fail to meet your expectations, call us within 15 days or the time listed above. We will, at no additional charge, return and re-work, repair or replace any areas you were not satisfied with. If, at this time, you are still not absolutely satisfied, we will refund your money for the service or product of your dissatisfaction.
Trees and shrubs are covered by a one-year warranty from date of planting, provided you follow watering and care instructions, and payment is paid in full in a timely manner. (See full warranty with proposal)
To serve you better: Having a party or an event at your home? Let us know 7–10 days ahead of time, and we will do our very best to perform weekly maintenance the day prior to the event so your property looks its very best.
We can also offer seasonal color pruning and mulching services for your enjoyment or special occasion. Please contact us 3-4 weeks in advance of your event.
Chris James Landscaping (CJL) takes great pride in landscaping your property. This pride starts from our first meeting through site evaluation, plant selections, installation and follow-up visits as ongoing and consistent maintenance is a major part of your project success. We look at your landscaping as a partnership where there are certain responsibilities for both CJL and yourself. As we work with you to recommend and choose plants, we also explain the importance of watering, pruning, fertilizer programs and Integrated Pest Management (IPM). Some of these areas are out of our control and may affect your warranty or make it impossible to offer you one. In the case of watering, there is no way we can provide a guarantee if you do not have a quality automatic underground irrigation system. This is our only guarantee that the plants we install will receive proper watering.
Again, we look to share your dream of a beautiful landscape. Please read and follow the terms and conditions listed below. If you have any questions, do not hesitate to call.
Terms and Conditions
- New Jersey (NJ) consumers can cancel a contract within the first 72 hours of signing a contract and a full refund will be provided.
- After the first 72 hours of signing, no refund will be provided.
- Payment, as outlined in your proposal, must be followed with final payment being made in full within 14 days of completion, or warranty is null and void. If payment schedule is not met, contractor can stop the project and demand payment in full. Warranty will become null and void.
- The property and the location being planted must have an automatic irrigation system, or Chris James Landscaping (CJL) does not offer nor imply any warranty on plants of any type that we install.
- Ornamental plants must be inspected a minimum of four times per year as part of an Integrated Pest Management Program (IPM) and Wilt Proof (anti-desiccant) for a minimum of the first year or warranty is null and void. Call Bartlett Tree for further information: 201-444-0002.
- Sod is to be cared for by a CJL lawn technician during the first twelve months with the use of one of our lawn care programs. Seeded lawns may require a second seeding depending on weather and site conditions. Additional seeding will be done at an additional charge.
- All shrubs and trees must be under the care of CJL personnel for the first year for pruning and mulching.
- CJL may require the property owner to supplement their irrigation system for deep watering of large trees with a hand held hose.
- Over watering by the property owner voids any and all warranties.
- Water restrictions and water bans where regular water is greatly curtailed or forbidden, voids any and all warranties.
- Transplants, ground covers, moss, perennials and annuals are not covered under warranty.
- CJL instructions by visitation slip, phone, or mail must be followed or warranty is null and void.
- CJL may require a service call to check your irrigation system at an additional charge to ensure proper watering amounts and coverage at an additional charge.
- For conditions beyond our control or acts of God, exponentials include but are not limited to: hurricanes, floods, tornadoes, heavy winds, fires, theft, accidents, ice or snow damage, extensive cold, or floods, insect or disease damage which no reasonable measures taken will prevent or control.
- Natural stone has varying color and texture as well as scuffs and scratches.
- No returns on any materials or plants, shrubs, trees, perennials, annuals or groundcovers once they have been delivered to your jobsite.
- Special orders, custom cuts or products ordered only for your project, cannot be returned – no refunds.
- Any and all balance due is subject to 2% fee monthly, up to 24% per-year. Any and all collection costs will become the responsibility of the client. Past due accounts will void any and all warranties.
- Price(s) quoted are effective for sixty (60) days from date of proposal.
- CJL will call for utility mark outs at no charge to you. CJL will not accept responsibility for improperly marked out utilities or utilities, cable wire or pipe not marked out. This includes drainpipe, irrigation pipe, wire and dog fence wire. If you have a septic system you must provide us with a to-scale site plan showing the system location.
- Unknown site conditions, ie: boulders, slab, rock and ground water issues will be addressed by the per man hourly rate plus equipment charges.
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